FAQ

Frequently Asked Questions

General Questions

To determine the cost of your specific cleaning requirements an ‘on site’ survey will need to be conducted.

The survey is free of charge with no obligation. Upon completion you will be sent an emailed quotation.

Your quote will be fully inclusive, there are no hidden extras – it includes all the solutions, equipment and labour needed to get the job done correctly.

We do not charge VAT, there is a minimum charge of only £90.00 (unless otherwise agreed).

We use a wide variety of cleaning systems, from dry cleaning through to heavy duty commercial grade hot water extraction.

Never tied to one system of cleaning, we utilise a vast range of truly professional equipment.

We cover all aspects of hard floor cleaning; from stripping materials to polishing bonnets.

We aim to leave your item(s) dry by the time we leave the property.

Typically carpets are dry in as little as 30 minutes or up to 6 hours. We will leave your sofa and hard floors in a ready to use state.

These dry times can vary and we’ll update you at the time of the survey.

We can schedule a cleaning job for whenever suits you – sometimes this may be on the day you call. We also accept emergency callouts and can carry out jobs during unsociable hours and evenings, offering maximum flexibility and convenience.

Yes our steam cleaning system is so effective it kills around 99.9% of all household germs and bacteria. We can offer a full disinfection package where it will kill 99.9% of all known microbes.

We use child, pet and eco friendly advanced cleaning solutions that are safe.

We have been extensively trained to ensure we can identify your carpet or sofa type, and perform the correct process using the correct temperatures, solutions and amount of water.

With our process and machinery, we do everything we can to remove the dirt without loading your soft furnishings with detergents or fabric softeners. Because most of our cleans are detergent free they wont remain after the clean or cause dirt to build up rapidly after cleaning.